§ 1. GENERAL PROVISIONS.
1.1. The online store is running at an internet address www.littlegoldking.eu (hereinafter referred to this website) is owned by the company M DOUBLE established in Frydman NIP 735-276-80-57 Hereinafter referred to as Service Provider.
1.2. A service provider via the Site has an online store (hereinafter referred to as "shop", in which offers for sale of goods or the provision of services by electronic means. Rules for using the Store determines this regulation (hereinafter referred to as "Terms and Conditions" ). In the electronically supplied services Terms and Conditions terms and conditions is, as referred to in Article 8 of the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws of 2013 r item 1422 i.e. with amendments).
1.3. This is Shop online service through which a service provider is selling goods via the Internet.
1.4. A buyer of goods, offered in the store, you site is concerned (including user who has prior account in store) which by order (hereinafter referred to as "Customer" ).
1.5. The customer, who is a natural person, which makes your order in the store not directly linked to their activity or profession is for the rest of Regulation called "consumer".
1.6. View Site content does not require a any data, in particular an account on the site.
1.7. Information about the goods available on the site shall constitute an invitation to the conclusion of an agreement within the meaning of Article 71 Civil Code.
1.8. Contact your service provider, your phone +48 515-703 -315 from Monday to Friday from 9.00am-3:00pm, and at your firstname.lastname@example.org . The price for the operator at the rate of the services used by the caller, as well as for cellular network Plus.
§ 2. TERMS & CONDITIONS OF SALE
2.1. Sale of Goods by the retail store takes place by means of an agreement to sell via the Internet. The conclusion of the contract of sale is by submitting an order by the customer and confirmation of its acceptance by the provider.
2.2. The subject of a sale contract, goods may be presented on the site and in the shop at the time of the order.
2.3. The price of products in our store are gross prices in PLN, and include VAT. The prices quoted do not include shipping costs, which are indicated at the time of the order.
2.4. Orders placed by consumers are carried out according to current prices at the date of order quantity indicated in picture or description of the good. The price of the goods they are retail prices and include all taxes. The prices are quoted in PLN. Orders made by other customers who are not consumers (including in particular, the tax shall be implemented according to entrepreneurs), the price indicated in the order confirmation by the retail store.
§ 3. REGISTER YOUR ACCOUNT ON THE SITE
3.1. Placing Orders is also possible without prior registration on the site.
3.2. Register your account by the user is to include in the registration form, which is available on following information: login and e-mail address and password, data necessary for the implementation of the contracts referred to in paragraph 4, paragraph 2 of the Rules of Procedure, acceptance of its Rules of Procedure and selecting the button "register". If a registration is acceptance of its Rules of Procedure and the agreement to cover the processing of personal data as described in the Terms and Conditions.
3.3. As a result of registration, you will be assigned an account, to identify actions taken by the user on the site, including placing orders at the store. In the previously created an account, and additional data, which is voluntary, such as addition to the delivery addresses orders and optional data necessary to issue VAT Invoices or phone number.
3.4. Access to your account is possible after the assigned to the login account and password. Your password must be kept confidential and protected from unauthorized third party access.
3.5. The provider has the ability to delete the account at any time, by sending a request to the address email@example.com .
3.6. The service account on the site is provided by your service provider for free.
§ 4. ORDER
4.1. Your order is submitted by the customer in electronic form, using the Internet and web site features a statement will of conclusion of the contract of sale of goods selected by the currently available in the store and presented on the site for the price of a selected goods prices and costs of delivery.
4.2. Your order may be made by the customer by Web site, 24 hours a day, 7 days a week throughout the year.
4.3. Choice of goods to order is made by adding them to the list - shopping cart. It shall at any time be possible to verify contents of your shopping basket.
4.4. When you have finished adding products to the shopping cart, the customer selects the "Proceed to Checkout" and then make a selection, the delivery address and payment method. Customer shall submit an order as soon as the button is pressed again "I'm ordering ", which is then transmitted to the confirmation Service Provider. If you place an order as a guest site (i.e. without registration), before pressing the "I'm ordering " shall refer to the Terms and Conditions and consent to process personal data in accordance with the rules laid down in the Rules of Procedure.
4.5. A service provider in the presentation of goods on the site and ordering process, at the latest, however before pressing the button "I'm ordering ", consumer shall inform the consumer in a clear and comprehensible form of:
(a) the main features of, and in the goods,
(b) their identification data, in particular with the name, address, phone number, company, body which has registered economic activities, as well as number, under which the economic operator is established.
(c) the address at which the consumer may submit claims.
(d) the total price of all of the components, and in particular taxes, charges for delivery and postal service and how to and payment is due.
(e) manner and time of delivery as well as our order and procedure.
(f) cost using the means of distance communication for the purpose of concluding a contract, in the case where they are higher than typically used for the use of the means of communication used,
(g) costs return goods, which shall be borne by the consumer in the event of withdrawal from the contract.
(h) manner and time exercise of the right of withdrawal and the contents of the form to withdraw from the contract and notice of withdrawal from the contract.
I) an obligation to deliver goods without defects.
(j) the existence of content and guarantee and after-sales services and how to implement them.
K) to have the benefit of non-judicial means of dealing with complaints and redress and access rules to these procedures.
4.6. The provider has confirmed an order submitted by the customer, by reading through the Web site by selecting the button "I'm ordering " and separately in e-mail messages sent to the address, Customer Order Data, in the form of:
(a) the service provider, the phone number and e-mail address service providers;
(b) data for the customer.
(b) order number.
(c) the list of goods which are the subject of the contract, along with unit prices.
(d) the amount of total gross and net and the chosen and the date of payment.
(e) the total value of the contract, together with all costs.
(f) manner and time of delivery.
(g) information about the right to withdraw from the contract, including cost recovery things, in the case of withdrawal from the contract.
(h) link to download a file with the model statement to withdraw from the contract,
I) links to sites containing:
- The procedure for handling of complaints;
- The opportunities and solving the out-of-court settlement;
- Charges for transport, delivery, postal services or other costs.
- accepted payment and its deadline.
4.7. The client in the process of ordering can be expressed willingness to be fiscal receipt or invoice VAT, which can be attached to your outgoing mail, or sent by electronic means, to the specified e-mail address in the form of electronic image billing documents, in particular such as: VAT invoice with attachments, VAT invoice weightings with attachments and forms. This agreement shall entitle the seller to issue and transfer of customer invoices VAT in electronic form, in accordance with Article 106n of the Act of 11 March 2004 on the taxation of goods and services (Journal of Laws of 2011 no. 177 item 1054 with subsequent amendments).
4.8. Your order confirmation will include reference to the service to make payments online.
4.9. Shop may contact the Customer by phone or order in relation to the filing or execution of the contract.
4:10. In case you find any inaccuracies in the body of the message confirming that your order, the Customer may contact the store using e-mail at firstname.lastname@example.org or call +48 515-703 -315 ;, in the body of the message stating your order number.
4:11. Your order will be delivered to the address indicated by the customer in the contract.
4:12. The provider shall be required to provide the consumer with goods ordered in the free state of defects
§ 5. PAYMENT AND SHIPPING
5.1. The Customer may select one of the following forms of payment for your order:
(a) transfer (pre-payment): the payment for your order will be sent to the bank account specified in your e-mail confirming your order,
(b) online payment through online payment system PayU,
(c) payments pobraniowa by courier service provider with a binding agreement.
5.2. Rules on payments by customers via the PayU and redress procedures are available at www.payment.pl. Using the payment through online payment system is subject to prior approval by the customer of the services. Conditions for the provision of these services are available in this link presented on the site.
5.3. Shop sales and dispatch for downloading up to 500 PLN
5.4 In the event there is no payment or order confirmation by the provider within 5 working days, your order will be canceled by the provider, and the Customer will be notified via e-mail messages.
5.5. The contract starts:
(a) in the case of contracts paid by wire transfer - after entry of measures on the bank account provider,
(b) in the case of payments online via the PayU- at the time, when the customer receives an automatic e-mail
(c) in the case of payments pobraniowej - at the time, when a service provider receives a Customer Order, confirmed by telephone.
5.6. At the moment, when all goods ordered by the customer are completely assembled and ready to ship, is used to send e-mail to complete your order. The Customer will receive the last a message informing of the status of your order, when the order is sent to the customer.
5.7. Has been sent to the Customer Orders are served, depending on the chosen method of dispatch, in time:
(a) a courier: up to 2 working days,
(b) mail Poland priority: 5 working days,
5.8. Changes in the shipment order under the conditions described in the Terms and Conditions are available through contact with shop at email@example.com .
5.9. The customer may not withdraw complex logistics. Customer may not cancel your order, which has already been sent (Customer receives a message to dispatch). This does not exclude consumer rights to withdraw from the contract.
5.9.A. An order that has been sent by pobraniową is linked to its being answered. A customer who has refused to answer, or did not receive mail from a post office will be pobraniowej obciązony additional costs in the amount of 18 PLN per package for viewing on-site odesłanej Little Gold King and pay for re-shipment in the amount of PLN 10 (Customer must be made before payment for your order in its entirety, as well as the mandated re-consignment, consignment, including return order amount + 28 PLN).
5:10. If there is not enough in the warehouse Store product or products covered by the contract customer and domówienie their suppliers will not be possible within the time provided for in the contract, the service provider shall inform the customer by sending a message, the e-mail address provided by the customer or by contacting by phone, in order to propose an alternative product, divide the part order or cancel an order in whole or in part.
5:11. In the case where, the client does not agree to the contract with alternative products Your order will be canceled in whole or in part in accordance with Customer choice.
5:12. If the situation described in 5:10. and in accordance with Customer selection order will be divided, the customer is only costs of providing first consignment. Costs of providing other consignments resulting from new contracts resulting in original order, obtained by dividing by shop.
5.13 Whatever the powers described above, in the absence of stock or a lack of implementation of customer orders, Online Store has the right to withdraw from the contract within a period of 30 (thirty) days from the date of its conclusion. If the expected date of the contract is greater than 30 (thirty) days, Online Store has the right to withdraw from the contract within the time limit provided for in the implementation of the contract in question. If payment for the goods has been paid in advance - Online Store customer credit for the goods immediately when an order has been canceled.
5:14. In cases where the client does not take any decision in the cases referred to in 5:10., including if it is impossible to establish contact with the customer of the reasons is against the service provider, the service provider may carry out within 30 days from the time of the event a contractual right of withdrawal from contract in its entirety.
5:15. In the event of cancellation of your order in the situation described in 5., 10.a customer has already paid for your order, the provider shall refund to Customer the amount paid (or part of it in the case of execution of the contract in part) in accordance with generally applicable laws.
§ 6. TERMINATION OF AGREEMENT AND EXCHANGE OF GOODS
6.1. The consumer may waive the contract of sale by means of a website store, without giving any reason and without incurring the costs, except as described in this paragraph, by submitting your service provider a statement in writing, within 14 days from the date of delivery of the products to meet your order (deadline to the address resulting from orders). To comply with a time limit just send a statement to withdraw from the contract, a specimen of which is available on the site at http://www.littlegoldking.eu/, before the end of this period to the following address: LITTLE GOLD KING Box 65 Stone Street, 34-435 Frydman or using the e-mail address firstname.lastname@example.org . Right of withdrawal from the contract of sale shall be no consumer in the cases referred to in Article 38 of the Act of 30 May 2014 on the rights of consumers (OJ 2014, item 827). Where the contract is delivered by installments (separately) gear 14 days to withdraw from the contract sales is computed to take possession of (a) the last item of this order.
6.2. In the case of withdrawal, the contract of sale shall be deemed to be not contained a consumer receive reimbursement amount only to redeem your paid for the purchase of the goods, without delivery costs. The consumer shall immediately but not later than within a period of 14 days be provided with goods in the unaltered state the address of Service Provider:Little Gold King Stone Street Box 65 Frydman . Reference is made to the service provider shall bear the cost of the consumer. In the case of withdrawal from the contract of sale, the service provider sends a returned gift card money in the form of a code as soon as possible, but not later than within 14 days from the receipt of the declaration of consumer's withdrawal from the contract of sale.
6.3. Return paid by the consumer, the amount is only to card podarunkowa, amount purchased products is its code to redeem your valid 12 months from the date of its delivery.
This amount is reduced by the amount of shipping costs.
6.4. The consumer is responsible for the decline in value of the returned as a result of withdrawal of goods resulting from use of it in a way which goes beyond necessary to determine nature, characteristics and operation of goods.
§ 7. COMPLAINT
7.1. The provider shall be responsible to the customer for defects in goods purchased by the Customer, within the range specified in Civil Code (OJ. 2014, item 121 with subsequent amendments). The provider is responsible to the client, if it is a defect product sold natural or legal (warranty), where physical damage is inconsistent products delivered with the contract. The customer has the right to submit a claim within two (2) years from the date of issue of the commodity by the provider.
7.2. Claims must be submitted in writing to the address provider. When making a claim must be submitted to the Service Provider advertising goods, together with the proof of purchase and a description of notification warranty claim (claim, the claim) to the following address: Little Gold King Stone Street box 65, 34-435 Frydman
7.3. The provider shall consider a complaint within 14 days from the date of filing of complaint and will notify the Customer of how to proceed.
7.4. In the case of claims for reasonable, the service provider shall immediately replace the defective goods free of defects or removes a defect. The above is without prejudice to the possibility to claim by the customer the price or withdraw from the contract if a defect is important. Claim will be dealt with within 14 days. If it is not possible to exchange goods, remove defects or reduction of price the Provider refund immediately in accordance with the applicable law.
§ 8. PERSONAL DATA
8.1. The provider on the basis of the Act of 29 August 1997 on the protection of personal data (OJ 2002 No 101, item 926 with subsequent amendments) in connection with the law of 18 July 2002 on the provision of services by electronic means (OJ 2002 No 144, item 1204 as amended) as the controller is entitled to the processing of personal data in order to use the service and the conclusion of the agreement (deposit accounts, deposit and settlement of contracts), contracts (accounting), consider complaints in the case of submission by the customer, explain the circumstances unauthorized use of the service, as well as for archiving purposes.
8.2. Personal data are processed in order to direct marketing their own products and services provider. Customer shall have the right to object to the processing of data for marketing purposes. The buyer may agree to receive electronic information concerning provider or one of its partners.
8.3. The processed personal data is as follows: first name, last name, e-mail address, home address, phone number, telephone number.
8.4. A client in order to properly resolve complaints should provide at least the following personal data: first name, last name, street address, no home, no dwelling, phone.
8.5. Furthermore, the Service Provider processes operating in the IP address of the customer for technical purposes, as well as for statistical purposes.
8.6. The customer has the right to access to your personal data, and improve them, and zasadnionego request their removal.
8.7. Personal data shall be processed in accordance with technical and organizational measures to ensure the protection of data in accordance with the requirements set out in the provisions on the protection of personal data, in the regulation of the Minister for Internal Affairs and Administration of 29 April 2004 on the processing of personal data and of the technical specifications and, as far as should correspond to the organizational and information systems to the processing of personal data (OJ. No 100, item 1024).
8.8. Provision of data is voluntary, but necessary in order to provide a service by electronic means, and the sale and purchase agreement, the claim for consideration.
8.9. Cookies or other files of a similar nature shall be used by the site as described in a separate document Policy cookies.
§ 9. FINAL PROVISIONS.
9.1. For matters not covered by these Rules shall be subject to the provisions of Polish law, and in particular to act of 24 June 2014 on consumer rights (OJ, 2014, item 827), Law of 23 April 1964 - civil code (Journal of Laws of 2014, item 121 with subsequent amendments).
9.2. Any dispute which may arise between the customer non-consumer and the Service Provider will be resolved by the local jurisdiction for establishment of the provider.
9.3. All the goods offered for sale by retail store are used for identification purposes and may be protected and reserved on the basis of industrial property law, the law on copyright and related rights.
9.4. This Regulation shall apply in relation to orders made after February 02, 2015
9.5. Correct use of the site requires disposal of telematics fulfilling requirements indicated below:
(a) a screen resolution of at least 1024 x 768 resolution.
(b) access to the Internet.
(c) web browser Internet Explorer, Mozilla Firefox, Google Chrome, the latest version, with cookies.
(d) to receive e-mail - have an account and e-mail address.
9.6 The provider reserves the right to copy all the pictures on the web page/littlegoldking.eu and transmit them to a third party.
9.7. The Customer acknowledges that the data provided by the service provider, in particular personal data and corporate, the delivery address and correspondence, are true and complete. In the event of a change of the customer is obliged to inform the shop, by updating data on the account established in the framework of a registration.
9.8. A service provider may make amendments to the Rules of Procedure, subject to the subsequent sentences. An amendment shall enter into force within a period of 14 days from the date of inclusion on the website information about the change of notification and registration of customers who have made the change through messages sent by electronic mail. Use of your account by the consumer requires approval as amended its Rules of Procedure. Amendment of the Rules of Procedure shall not apply to contracts of service providers before its entry into force.
9.9. The customer is obliged to comply with prohibition of abuse of electronic communications and to provide for or to the Site following content:
- causing or likely to cause an incorrect work or overload,
- are infringing the rights of third parties, generally accepted social standards or are not consistent with generally applicable laws.
9:10. You have the right to withdraw at any time a service agreement by electronic services account (site) by deleting your account, as part of the registration process.
10.11 The provider shall post on web store page.eu.littlegoldking pictures their clients sent by their parents or guardians, they are used only for the purposes of advertising products are sold and their rights are reserved.
Send pictures is not mandatory, they are individual decision Kleinetów.
10:12. The provider shall have the right to terminate the contract provision of service by electronic means at any time, with a 14-day period of notice, which shall run from the date of notification to Customer's e-mail address indicated in your account, for important reasons such as cessation of business or store; infringement of non-acceptance by the customer, revised Regulation by the consumer within 90 days of the notification of the change.